1. Introduction
Welcome to Aym Entertain LLC (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website djshazam.com or interact with us.
2. Information We Collect
Personal Information You Provide:
- Name, email address, phone number
- Event details (date, venue, guest count)
- Payment information (processed securely via third-party)
Automatically Collected Information:
- IP address and device/browser type
- Pages visited, referring URLs, and timestamps
- Cookies and similar tracking technologies
3. How We Use Your Information
- To respond to inquiries and manage bookings
- To process payments and send invoices
- To send confirmations, reminders, and promotional updates (you can opt out anytime)
- To improve our website, services, and user experience
- To comply with legal obligations
4. Sharing Your Information
We will not sell your personal information. We may share data with:
- Service Providers: Payment processors, email platforms, analytics services, ElevenLabs, which runs the AI Twin chat (see Section 6), and the call transcription and recording tools in Section 7
- Business Partners: DJs or contractors working your event (only the info needed to fulfill services)
- Legal Authorities: If required by law or to protect our rights
5. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Enable core site functionality
- Analyze site usage and performance
Site visits are measured with Google Analytics, which uses cookies to count visits and show which pages are viewed. Google Analytics keeps visit records for 2 months.
Some pages load content from other services: fonts from Google Fonts, music players from SoundCloud, client reviews through Elfsight, and videos from Loom. Each one receives your IP address when it loads and may set its own cookies.
You can manage or block cookies in your browser settings.
6. AI Twin Chat and Voice Calls
The site offers DJ Shazam’s AI Twin, an AI assistant you can type to or call by voice. It is an AI, not a person, and its answers are general information; final details are confirmed by Adam in writing.
- What’s collected: the messages you type and, for voice calls, a recording of the call and a written transcript. Each conversation also gets a date, length, language, and an automatic summary.
- Who processes it: the AI Twin runs on ElevenLabs, which processes and stores conversations as a service provider. ElevenLabs uses AI language models from other providers to write replies.
- How it’s used: to answer your questions, and to review conversations to improve the AI Twin’s answers and the service. Conversations are not sold or used for advertising.
- Recording: voice calls and chats may be recorded and transcribed. Starting a voice call means you agree to that. If you’d rather not be recorded, use the Check your date form or email hi@djshazam.com.
- How long it’s kept: conversations are kept only as long as they’re useful for reviewing and improving the AI Twin, and any conversation is deleted on request.
- On your device: your chat history is saved in your browser so you can pick up a chat later. It stays on your device, and “Clear on this device” in the chat window erases it.
- Dictation: the microphone button that fills in the text box uses your browser’s built-in speech recognition. Some browsers, such as Chrome, send that audio to the browser’s maker to turn it into text.
Please don’t share payment details, ID numbers, or other sensitive information in the chat. To have a conversation deleted, email hi@djshazam.com with the date and rough time you chatted.
7. Calls and Meetings With Adam
When you talk with Adam by phone or video, such as a consultation, a planning call, or a kick-off call, the call may be transcribed or recorded so he can keep accurate notes on your event. What gets captured depends on the tool:
- Granola (used for most calls): writes a transcript and notes while you talk. It does not keep an audio recording.
- HoneyBook: if a call runs through HoneyBook, it can write a transcript. It does not keep an audio recording.
- Zoom: if Adam turns on Zoom’s recording, it saves the audio and video of the call, and may also save a transcript.
- Loom: a Loom recording captures video, audio, and anything shown on the shared screen.
How it’s used: to plan and deliver your event, and to run and improve our services, including tools like the AI Twin (see Section 6). Notes and transcripts may be summarized with AI tools. They are not sold or used for advertising.
Who processes it: the tools above store the transcripts and recordings as service providers.
How long it’s kept: transcripts and notes are kept for as long as they’re useful to the business. Any transcript or recording is deleted on request.
Your choice: if you’d rather not be recorded or transcribed, tell Adam on the call, or reply to your confirmation email before it. He’ll turn it off and take notes by hand. To have an existing transcript or recording deleted, email hi@djshazam.com with the date of the call.
8. Third-Party Links
Our site may include links to external websites. We’re not responsible for their privacy practices—please review their policies directly.
9. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no internet transmission is 100% secure; we cannot guarantee absolute security.
10. Your Rights (including CCPA for California Residents)
You may:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- (California only) Request disclosure of categories of personal data collected or shared, and direct us to stop selling/sharing your information
To exercise any rights, please contact us (see Section 13).
11. Children’s Privacy
We do not knowingly collect information from children under 13. If you believe we have, please contact us to have it removed.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We’ll post the updated date at the top and encourage you to review it periodically.
13. Contact Us
If you have any questions or requests regarding your privacy, please get in touch:
Email: hi@djshazam.com
Address: Aym Entertain LLC, 101 Cooper St, Santa Cruz, CA 95060